{"id":30,"date":"2026-05-31T21:40:37","date_gmt":"2026-05-31T21:40:37","guid":{"rendered":"https:\/\/www.nxtl.ai\/?page_id=30"},"modified":"2026-05-31T23:35:18","modified_gmt":"2026-05-31T23:35:18","slug":"privacy-summary","status":"publish","type":"page","link":"https:\/\/www.nxtl.ai\/?page_id=30","title":{"rendered":"Privacy Summary"},"content":{"rendered":"\n<style id=\"nxtl-page-title-normal-weight\">\n.page-id-30 .wp-block-post-title { font-style: normal !important; }\n<\/style>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">NXTL is a conversational AI assistant provided by&nbsp;<strong>The Next Level AS<\/strong>&nbsp;(Hetlandsgata 9, 4344 Bryne, Norway, org. no. 933 671 48). Our customers embed NXTL on their own websites and apps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">Who is responsible for your data?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The website or app where you use NXTL (the\u00a0<strong>Website Owner<\/strong>) is usually the\u00a0<strong>data controller<\/strong>\u00a0for your use of NXTL.<\/li>\n\n\n\n<li>We mainly act as their\u00a0<strong>data processor<\/strong>, and for some limited technical and security purposes we also act as an independent controller.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">What data do we collect when you use NXTL?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you use NXTL on a customer\u2019s site, we may process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The\u00a0<strong>messages you send<\/strong>\u00a0and the\u00a0<strong>responses you receive<\/strong><\/li>\n\n\n\n<li>Technical and usage data such as page URL, referrer, browser type, language, timestamps and basic device info<\/li>\n\n\n\n<li>A limited set of\u00a0<strong>cookies\/identifiers<\/strong>\u00a0(for example nxtl_signal) to keep conversations coherent \u2013 see our Cookie Policy for details<\/li>\n\n\n\n<li>Any extra metadata the Website Owner chooses to send (like internal user ID or role)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you put personal information into your messages, that becomes part of the data we process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">How do we use this data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use the data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide the assistant and keep your conversation coherent<\/li>\n\n\n\n<li>Help the Website Owner understand and improve how NXTL works on their site<\/li>\n\n\n\n<li>Monitor, secure and troubleshoot the NXTL platform<\/li>\n\n\n\n<li>Improve the quality and reliability of NXTL at a platform level<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We&nbsp;<strong>do not sell<\/strong>&nbsp;your personal data and we&nbsp;<strong>do not use customer data to train global models across customers<\/strong>&nbsp;in a way that exposes one customer\u2019s identifiable data or patterns to others. We want to be a counterweight to the misuse of user data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use a small number of cookies\/identifiers, mainly nxtl_signal, to remember interactions from the same browser and improve stability and diagnostics. Whether and how that cookie is used can depend on the Website Owner\u2019s cookie banner and your choices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See our&nbsp;<strong><a href=\"https:\/\/www.nxtl.ai\/?page_id=32\">Cookie Policy<\/a><\/strong>&nbsp;for details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, you may have rights such as access, correction, deletion, restriction, objection, data portability and the right to withdraw consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because NXTL is usually used on a Website Owner\u2019s site, it is often best to start by contacting&nbsp;<strong>them<\/strong>. You can also contact us directly at&nbsp;<strong>contact@nxtl.ai<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">More detail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For full information about what we collect, how we use it, our legal bases, transfers and your rights, please read our full\u00a0<strong><a href=\"https:\/\/www.nxtl.ai\/?page_id=3\" data-type=\"page\" data-id=\"3\">Privacy Policy<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal\">Related privacy information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.nxtl.ai\/?page_id=30\" data-type=\"page\" data-id=\"30\">Privacy Summary<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nxtl.ai\/?page_id=3\" data-type=\"page\" data-id=\"3\">Privacy Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nxtl.ai\/?page_id=32\" data-type=\"page\" data-id=\"32\">Cookie Policy<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Who we are NXTL is a conversational AI assistant provided by&nbsp;The Next Level AS&nbsp;(Hetlandsgata 9, 4344 Bryne, Norway, org. no. 933 671 48). Our customers embed NXTL on their own websites and apps. Who is responsible for your data? What data do we collect when you use NXTL? When you use NXTL on a customer\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30"}],"version-history":[{"count":6,"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":55,"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions\/55"}],"wp:attachment":[{"href":"https:\/\/www.nxtl.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}